Our Terms & Conditions

Our goal is to develop long term relationships with land owners based on open and honest communication, trust, and professional integrity.

We aim to provide a positive cash flow to our Clients through efficient delivery and the pursuit of any available grants that are consistent with meeting the Client’s objectives.

We believe in open book accounting so that Clients can see the value of their timber and the cost of contract services, as well as our charges.

We will agree terms and conditions with the Client after the initial assessment, and prior to undertaking any work.

Our focus is to make management easy, to maximise income whilst adding capital value to the woodland through quality delivery with trusted contractors.

The Client will:

  1. Have legal ownership of the land, or written consent to act on the owner’s behalf
  2. Advise us of any site constraints known to the client including:
    1. overhead and underground services
    2. other parties with a legal right of access or interest in the land
    3. known statutory and non-statutory designations including:
      1. heritage features
      2. ecological sites
      3. plant and animal species present on the land

Penfold’s will:

  1. Maintain accurate documentation including:
    1. timesheets
    2. sales accounts
    3. transaction records
    4. contracts
  2. Make the documentation available for client inspection
  3. Agree with the client prior to:
    1. incurring any expenditure
    2. committing to sales or grant aid contracts
  4. Make timely payments from timber sales to the Client at the month end or at pre-agreed intervals
  5. Manage contracts to meet all legal requirements and industry best practice
  6. Engage competent and appropriately insured contractors
  7. Regularly report to the client on the progress of the woodland plan

Insurance

  • Penfold’s holds Professional Indemnity Insurance for £500,000 and Public Liability Insurance for £5 Million in respect to any one claim